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E-commerce UX Website Audit

Receive a deep and comprehensive E-commerce UX Website Audit in 3 weeks and recommendations for improving your site. Boost your income!

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    Why does your site need a better UX?

    UX statistics show that even minor and standard errors or omissions can cost your business thousands of dollars.
    return to a site after a poor UX

    89%

    89%

    of customers want to see more videos from brands in 2024.

    47% of shoppers will tell their friends about a negative user experience

    47%

    47%

    of shoppers will tell their friends about a negative user experience.

    sites customize information to their location

    74%

    74%

    of smartphone users are more likely to purchase from companies whose mobile sites customize information to their location.

    UX and UI of a site

    79%

    79%

    of users who do not like the UX and UI of a site will immediately look for another site.




      Let’s talk

      About the E-commerce UX Website Audit of your site! Make sure from your experience that every dollar invested in UX can bring in $100 in return.

      WHAT IS AN E-COMMERCE UX WEBSITE AUDIT?

      An e-commerce UX Website Audit is an expert analysis of your website that allows you to identify user interaction issues that slow down or prevent customers from completing a purchase. Your business needs an Audit if:
      WHAT IS AN E-COMMERCE UX WEBSITE AUDIT?
      • You want to know the strengths and weaknesses of your current site so you can address them when you redesign.
      • The number of customers who contact the support service is growing, although the information they are interested in is freely available.
      • You want to apply the most successful best practices to improve your user experience and comfort to stand out.
      • Rejections and abandoned shopping carts are increasing.

      What is in an E-commerce UX Website Audit?

      E-commerce UX Website Audit is an expert analysis of your e-commerce website, the purpose of which is to quickly and cost-effectively improve the performance of your business. Such an audit is a complex solution consisting of:

      Competitor Benchmarking

      Compare key performance metrics with competitors to identify areas where the site can gain an advantage.

      Scalability for Growth

      UX Analysis

      Conduct a comprehensive analysis of the overall user experience, focusing on usability, accessibility, and satisfaction.

      Review of Navigation

      Assess the structure of the site’s navigation and information architecture to enhance user findability.

      Checkout Process Review

      Examine the efficiency and user-friendliness of the checkout process, identifying potential barriers to completion.

      Page Loading Speed

      Analyze the speed at which pages load to optimize performance and prevent user frustration.

      Mobile Responsiveness

      Evaluate how well the website adapts to various mobile devices, ensuring a seamless experience for mobile users.

      UX Analysis

      Conduct a comprehensive analysis of the overall user experience, focusing on usability, accessibility, and satisfaction.

      UI Evaluation

      Assess the user interface design for visual appeal, consistency, and ease of interaction.

      Don’t let poor UX gaps ruin your sales.

      Try E-Сommerce UX Audit and optimize your store for maximum conversion!

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      What you will get as a result

      With information from your audit, you can understand your website’s strengths and weaknesses and, more importantly, have a roadmap for implementing improvements that will positively impact user experience, conversion rates, and overall business success.
      Recommendations for Improvement

      Recommendations for Improvement

      Specific and actionable recommendations to address identified issues and enhance various aspects of the website.

      Detailed Recommendation Report

      Detailed Recommendation Report

      A comprehensive report summarizing findings, prioritized recommendations, and a roadmap for implementing changes (50+ pages).

      Key Benefits of E-commerce UX Website Audit

      After identifying your site’s issues and implementing the fixes we recommend, you will improve your business.

      Improved UX:

      UX Audit enhances website usability, ensuring a seamless experience for visitors. Improved navigation and checkout processes increase satisfaction, retention, and a positive brand image.

      Increased Conversions:

      The audit focuses on optimizing elements impacting conversion rates, like checkout processes and calls-to-action. Addressing barriers results in higher transaction completion, leading to increased revenue.

      Competitive Edge:

      Through competitor analysis, businesses gain insights into their market position. Implementing audit recommendations allows them to surpass user expectations, providing a competitive advantage and ensuring success in the online marketplace.

      FAQ

      Why do I need an E-commerce UX Website Audit?

      A UX audit helps uncover usability issues, design flaws, and barriers to conversion. It ensures your website provides a seamless and enjoyable experience for users, which can lead to higher customer satisfaction, increased sales, and lower bounce rates.

      How is an E-commerce UX Website Audit conducted?

      The process involves evaluating your website using various UX principles and best practices. It may include heuristic evaluations, user testing, heatmap analysis, and reviews of customer feedback to identify pain points and areas for improvement.

      How long does an E-commerce UX Website Audit take?

      The audit duration depends on your website’s size and complexity. A comprehensive UX audit typically takes from several weeks to two months to complete.

      What are the benefits of an E-commerce UX Website Audit?

      Benefits include improved website usability and navigation, enhanced customer satisfaction, increased conversion rates, better mobile experience, reduced bounce rates, and insights into customer behavior and preferences.

      Will the audit affect my website’s performance?

      No, the audit itself is non-intrusive and involves analyzing your website without making any changes. Recommendations for improvements will be provided for implementation after the audit.

      What kind of reports will I receive after the UX audit?

      You will receive a detailed report that includes the audit’s findings, specific usability issues, design flaws, barriers to conversion, actionable recommendations, and prioritized steps for improving the user experience.

      Can the UX audit help improve my site’s conversion rates?

      Yes, the audit identifies areas where the user experience can be optimized to make it easier for customers to navigate, find products, and complete purchases, which can lead to higher conversion rates.

      What if my website has a lot of UX issues?

      The audit report prioritizes issues based on their impact on user experience and conversion rates. This allows you to address the most critical issues first, ensuring a structured and practical approach to improvement.

      How much does an E-commerce UX Website Audit cost?

      The cost varies depending on the size of your website and the depth of the audit. Prices can range from a few hundred to several thousand dollars.
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